Our problem management system ( sometimes known as a ticket system ) is an affordable way to :

• Create issues from emails automatically, or enter them as and when they occur
• Manage and report issues by groups that make sense to your teams or business
• Update your Customer on progress - sending reminders when you want them
• Track time ( and cost ) spent managing issues
• Let you create Service level management reports in an instant for your suppliers, customers or internal Users

All of this and more, at a very affordable price.